Frequently Asked Questions
Everything you need to know about shopping with NUMI KOREA
Where are NUMI KOREA products shipped from?
All orders are processed and shipped directly from our logistics center in Seoul, South Korea, ensuring authentic quality and the latest trends.
How long does international shipping take?
Standard international shipping typically takes 7 to 14 business days, while express options are available for delivery within 3 to 5 business days.
What is your return policy?
We offer a 30-day return policy for items in their original, unused condition with all tags attached. Please note that return shipping costs may apply.
Are the products authentic?
Absolutely. We pride ourselves on sourcing 100% authentic Korean products directly from official manufacturers and authorized distributors.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
How can I track my order?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey.